Terms and Conditions
The terms and conditions presented herein constitute the agreement between you and Chorleywood Cabs. By making a taxi booking and utilizing our service, you signify your unreserved acceptance of these terms and conditions as outlined in this agreement.
Definitions
Chorleywood Cabs, denoted as "we" or "us," refers to the service-providing company. The terms "you" and "your" may pertain to any individual, business, or entity making a booking with us.
Booking
2.1 It is imperative that you allocate sufficient time for your journey to ensure timely arrival. This applies to all airport transfers, where adherence to specified check-in times for your flight is crucial. Chorleywood Cabs will not assume responsibility for any delays resulting from your failure to allocate adequate time to reach your destination or if you are not prepared for collection at the scheduled time.
2.2 Ordering a vehicle of appropriate size for all passengers and luggage is your responsibility. Chorleywood Cabs cannot guarantee the accommodation of excessive luggage. Please note that, irrespective of a child's age, they will be considered as a single passenger.
2.3 Passengers requiring wheelchair access must request this at the time of booking.
Prices & Payment
3.1 Chorleywood Cabs furnishes a quotation based on information provided by you. Unless otherwise indicated, all prices are exclusive of VAT, and if applicable, this charge will be added. In cases of substantial changes to the provided itinerary, we retain the right to adjust the quoted rate.
3.2 Our quotation includes a 45-minute waiting period after the specified landing time and the cost of airport parking. Any waiting time exceeding this duration will incur charges at the standard Chorleywood Cabs waiting rate. While we strive to monitor flight details and adapt our service to accommodate delays, it is not obligatory for us to do so.
3.3 Upon acceptance of a quote from us, you will receive a booking confirmation. We kindly request you to review this confirmation for accuracy. Failure to notify Chorleywood Cabs of any inaccuracies will render us not liable for any delays or costs stemming from such discrepancies.
3.4 Payment for our services can be made in cash, via credit card, or debit card.
The Service
4.1 You bear responsibility for the conduct of all passengers during the journey. In cases where a passenger's actions result in the soiling, damage, or adverse effects on the vehicle, a fee may be imposed to cover cleaning expenses.
4.2 Eating, drinking, or smoking is strictly prohibited within the vehicle.
4.3 Child passengers must be appropriately restrained according to their height, weight, and age.
4.4 We are obligated to adhere to passenger limits as specified by licensing or insurance regulations.
Cancellations
5.1 Should you need to cancel your booking with Chorleywood Cabs, we request that you contact us as soon as possible. Failing to cancel a vehicle after it has been dispatched will incur a charge, calculated based on the time and distance covered by the driver up to the point of cancellation.
5.2 If you have booked through our online system and cancel before the vehicle has been dispatched, a charge may be applied to the initial payment.
Liability
6.1 While Chorleywood Cabs will make every effort to ensure your punctual arrival at your destination, we cannot be held responsible for losses incurred due to factors beyond our control. Under no circumstances will Chorleywood Cabs bear liability for any losses sustained by you or your business.
6.2 Your luggage is transported at your own risk.
6.3 In the event of a vehicle breakdown during your journey with Chorleywood Cabs, we will endeavor to arrange an alternative vehicle to enable you to complete your journey as expeditiously as possible.
6.4 You shall not hold Chorleywood Cabs liable for any expenses, damages, costs, or losses arising from any act or omission of anyone in your party.
6.5 None of the parties involved can exclude or limit their liability for personal injury or death resulting from negligence, fraudulent misrepresentation, willful default, or any other matter deemed unenforceable under applicable laws.
Termination
7.1 We retain the right to terminate or decline a booking immediately if any vehicle or driver is subjected to risk, be it through abuse, violence, or damage, by you or any other passenger. No refunds will be issued for any journey terminated during the hire.
Miscellaneous
8.1 Chorleywood Cabs may subcontract its obligations as outlined in this agreement. You may not assign, delegate, or transfer any of the rights or obligations you hold under this agreement.
8.2 Chorleywood Cabs reserves the right to modify the terms and conditions at any time by making these changes on this page. Please ensure you regularly review these terms and conditions to stay informed of any applicable changes. Existing bookings will be honored at the rates in effect at the time of booking.
8.3 We handle, utilize, and process information in accordance with the Data Protection Act of 1988.
8.4 This agreement constitutes the entire understanding between Chorleywood Cabs and yourself.
8.5 These terms and conditions do not intend to confer any advantage or benefit to a third party. No third party may enforce rights under this agreement unless a written agreement has been established.
Disputes
Any dispute or claim must be filed within 30 days from the booking pickup date. Chorleywood Cabs is not obliged to entertain claims and disputes made after this timeframe.
